Copa Airlines

Sophisticated, multilingual iOS and Android apps for leading Latin American carrier Copa Airlines to meet the needs of their increasingly digital savvy customers.

Copa Airlines' iOS and Android apps by Travelport Digital focus on a customer centric approach to the airline's digital travel strategy. With a particular emphasis on ease of use to ensure wide adoption amongst its millions of passengers in North, Central and South America and the Caribbean, the apps incorporate comprehensive functionality, high-end UX and design and integration of their loyalty programme.

Comprehensive multilingual apps

The iOS and Android apps are available in Spanish, Portuguese and English, enabling Copa Airlines’ passengers to easily search and book a flight.

The apps were designed to enhance the traveller experience and offers features including mobile check-in, flight status as well as integration with ‘Connect Miles’, Copa Airlines' loyalty programme.

Ease of Use

With ease of use at the forefront of the apps a fresh UI was developed with a slick and speedy check in flow, including mobile check in with boarding pass generation and interactive seat map. Additional functionality includes integration with flight view for accurate real time flight status. 

Loyalty management

The app integrates with Copa Airlines ‘Connect Miles’ loyalty programme providing login and registration details to enable passengers to access and manage their ‘Connect Miles’ account information in real time. It also offers a personalized dashboard based on the passengers PreferProgram status.

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