"Our partnership is built upon a relentless focus on customers, technology opportunities and digital delivery."

James Millett, Director of Marketing, Digital & Brand, easyJet

Intuitive, Innovative, Simple

 

Using a combination of intuitive digital services with a brand centric design easyJet deliver an award winning experience across iOS, Android and Apple Watch that makes travelling with easyJet easier and more enjoyable than ever before.

" Really flawless UX - as a designer I really appreciate the thought that went into creating the easyJet app. Its very seamless and made my journey quite easy!"

- easyJet iOS user @Escobar-UK ★★★★★

Seamless One Touch Payment

 

To simplify the payment process easyJet use a secure, fast one-touch payment feature allowing passengers to pay for flights in just a matter of seconds. Paying is as easy as placing your finger on Touch ID to authenticate.​

"Super easy to see options and book flights using the app. Everything from seat selection to payment is a breeze. "

- easyJet Android User, Debra Davis ★★★★★

Creating New Revenue Streams Through Mobile

 

With a focus on driving new revenues easyjet provide an optimised booking flow with the ability to add flight ancillaries such as extra baggage, sports equipment, insurance and GetYourGuide. Touch ID fingerprint technology allows for previously saved passenger details to auto-populate, making the purchase of add-ons and flight changes easy and fast to manage.

"We have recently added the opportunity to buy ancillaries on mobile and at check-in, introduced this year and still to fully roll out, but already delivering year-on-year sales growth of 43%."

- Carolyn McCall, CEO, easyJet

OVER £600 MILLION IN MOBILE REVENUES DELIVERED IN 2016

Why not check out our video to see some of the features that have helped easyJet deliver over 20% of annual revenues through the mobile channel.

Extending The Experience Beyond Smartphone

 

To ensure they stay connected easyJet wanted to provide their tech savvy customers with a multi-device experience that extends beyond iOS and Android allowing them to access the information need, through the device they choose. 

"Our Apple Watch app is another example of innovating to make travel as easy as it is affordable with Easyjet. "

- James Millett, Director of Marketing, Digital & Brand, easyJet

Personalised Day Of Travel Assistant

Through the use of a sophisticated day of travel assistant easyJet provide travellers with guidance at every step with real-time, contextual updates.  Combining live data sources, in-door mapping, geo-location and flight itineraries the easyJet app ensures a seamless day of travel experience.

"It's really easy to book flights or check an existing reservation. Very useful reminders and updates are sent automatically, including what gate and boarding status when waiting at the terminal."

- easyJet Android User, Alan Tulip ★★★★★

Removing Friction Points For The Traveller

 

easyJet aim to make the travel experience as friction free as possible by facilitiating faster check-in and incorporating capabilities such as passport scanning to allow customers to add their passport details in seconds by simply scanning their passport with their phone camera.

"Great app. Easy to use. Love the passport scan and boarding passes."

- easyJet Android User, Will Knott ★★★★★

Award Winning Experiences

 

easyJet pride themselves on providing travelers with award winning mobile experiences. Since launch easyJet’s mobile app has won more than 14 industry accolades, been ranked in the Top 5 Travel Apps Chart in 94 countries and has had 49 No.1 positions in the App Store. 

"We launched the app with a sense of excitement and trepidation. Five years on, the app has been central to how customers interact with us and we’re delighted to have pioneered a number of value adding industry firsts that our customers really appreciate."

- James Millett, Director of Marketing, Digital & Brand, easyJet

Supercharging easyJet's Performance Through Engagement That Really Works

23 Million +

App Downloads

49

No. 1 Apple/Android Travel apps

4+

Average app star rating

24%

Of customers using mobile boarding passes

62%

Increase in post booking ancillary revenue

12%

Of transactions processed through Apple Pay

Ready to accelerate your engagement?

Take a look at the 2-minute video on our core functionality. And if you want to go deeper we can schedule a demo and start talking about how to supercharge engagement for your airline

Back to Top