Communicate with customers on the move

Expanding end-traveller engagement for OTAs & Travel Agencies.

At Travelport Digital we help OTAs and travel agencies to extend their customer interactions and relationships by leveraging the mobile channel to offer more travel services and more value throughout their customer’s journey. Our innovative mobile travel product set coupled with our specialist knowledge of the travel industry, provide OTAs and travel agencies with cutting edge products that deliver deeper customer engagement, increased revenues and greater customer loyalty.

Expand customer engagement and reach

Travelport Digital helps OTAs and Travel Agencies to deepen customer relationships and to increase the value of every interaction with every customer with sophisticated multi-device apps across smartphones, tablets and wearables.

Mobile push for travel updates and campaigns

Leveraging Travelport Digital’s mobile push engine, Travelport Engage, which can be integrated with existing apps, OTAs and Travel Agencies can send relevant and personalised notifications, alerts and mobile offers to better engage and inform their customers.

Utilising the Travelport Engage intelligent rules mechanism, OTAs and Travel Agencies can manage end-to-end push campaigns with personalised messaging to travellers based on their profile, their location and their stage of travel.

Keep customers informed

Travelport Engage enables OTAs and Travel Agencies to respond better to their customers’ needs throughout their travel experience.

Proactive, real-time notifications keep travellers well informed about their individual travel schedule, external events and travel disruptions or delays.

Enhance the ‘Day of Travel’ Experience

Travelport Concierge Live enables OTAs and Travel Agencies to extend their customer engagement and customer service on the ‘day of travel’ to another level by proactively providing their travellers with a step-by-step guide, via their app, including directions to get to the airport on time, to navigate the airport and security queues in the quickest time possible, to find their gate and to collect baggage on arrival at destination.

Itinerary Management

With Travelport Concierge Itinerary, OTAs and Travel Agencies can provide their customers with a comprehensive mobile itinerary solution to keep track of their trips and stay organised while on the move.

SEE OUR WORK

Check out some of our work with leading travel companies worldwide.

WHITEPAPERS & DATASHEETS

Download our whitepapers and product datasheets to find out how Travelport Digital can transform your digital travel strategy.

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